All damaged returns must have a Returned Goods Authorization (RGA) Number.
Call 219-213-6173 to obtain an RGA number.
Machines covered under warranty and requiring repair will be returned to WellSource Nutraceuticals, Attention: Returns, 9800 Connecticut Drive Crown Point, IN 46307 and or be drop shipped directly to the manufacturer of the machinery. Machines returned for service or repair will be replaced by a loaner machine at no charge. When the service on the damaged machine is completed, the machine will be dropped shipped back to the customer. In the unlikely event that the machine is not repairable, a new or refurbished machine will be used for a replacement. The customer will promptly return the loaner machine to the above address upon receipt of their machine. The customer will pay all of the shipping charges.
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT, AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
IN NO EVENT SHALL THE MANUFACTURER BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.